Dear Guests,

we’re very happy to announce that we will open on May 29th! We’re here to offer you a relaxing holiday, in safety and in touch with nature. Our services and facilities will be organized in order to guarantee the safety of guests and team members. We look forward to welcome you soon and to show you our news.

If you need any information or a non binding quote, please don’t hesitate to contact us:

Phone +39 (0) 421 959334, Monday to Friday 8.30-12.30
E-mail info@parcocapraro.it or on the page “Quote

On this page you’ll find all information to enjoy your stay.

See you soon,

Camping Parco Capraro
Capraro Family & Staff

FAQ – THE ANSWERS TO THE MOST FREQUENTLY ASKED QUESTIONS

CAN I COME TO JESOLO?

Jesolo is located in the north-east of Italy and due to the actual situation some countries have issued negative travel advices for Italy. We suggest you to check with your foreign affairs office what are the updated advices by the time of your travel.

WHICH SERVICES AND FACILITIES WILL AVAILABLE FROM MAY 29th?

From 29/05 you’ll find almost all our services and facilities including the swimming pools, the ping-pong tables, the children train, the restaurant-pizzeria and the supermarket. The entertainment program will start in the next days, and the playground and sport fields will remain closed until June 2nd (waiting for a new ordinance).

CAN I BOOK, EVEN IF I’M NOT SURE I CAN COME?

Yes, you can book, because our booking conditions are very flexible:

  • you can cancel up to 8 days before the arrival and the deposit will be refund (except for cancellation fee euro 20,00)
  • you can move or modify your reservation free of charges up to 8 days before the arrival
  • you can use the deposit you already paid as a voucher for a new booking within September 2020 or (due to this exceptional situation) even for Summer 2021

IF I HAVE ALREADY BOOKED, WHAT SHOULD I DO?

You can wait before cancelling and see how the situation elvols. The booking conditions above mentioned are valid for you as well, if you have booked direct on our website or with our booking office.

CAN I MODIFY MY RESERVATION FREE OF CHARGES?

Yes, changes to your reservation are totally free of charges by contacting our booking office. The final amount of the reservation might be different depending on the variation of the details (duration, type of accommodation, services, etc.).

TRAVELLER’S RULES

We kindly ask our Guests to cooperate in order to assure a pleasant and relaxing holiday. Here are the actions we recommend you:

  • 1- keep the interpersonal distance of 1 m
  • 2- wear a face mask when you go in indoor spaces or in any situation where you can’t keep the interpersonal distance of 1 m.

  • 3- if you’ve flu symptoms, please isolate yourself inside your mobile home or caravan/tent. call 1500 for help.

  • 4- avoid gatherings, both on the pitch and in the common areas

  • 5- wash your hands frequently

  • 6- sneeze into the crease of the elbow

  • 7- avoid touching your eyes, nose and mouth

  • 8- avoid handshakes, kisses and hugs

  • 9- parents should look after young children to ensure the safe distance is kept whenever possible

The camping staff will check that the regulations are respected

GUIDELINES

The present guidelines are based on the 17/05/2020 Veneto Region regulations and may vary according to future provisions

SWIMMING POOL

RULES

This year the use of a swimming cap and, for very young children, the containment diaper is introduced. Both are available at the Camping supermarket. Before swimming, please clean your hands with hydroalcoholic solutions provided and have a shower. The lifeguard will ensure that the number of guests inside the pool area does not exceed the limits calculated according to regional laws.

WATER

Swimming pool water is safe. Checks are carried out every 2 hours to monitor the water parameters (free active chlorine in the tank between 1.0 – 1.5 mg / l, combined chlorine ≤ 0.40 mg / l , pH 6.5 – 7.5). In addition, we carry our monthly a chemical and microbiological analysis.

GREEN AREA

You can place your beach towel on the green area, keeping 1,5 mt social distancing from people not belonging to the same family or travel group.

SUNBEDS FOR RENT

Sunbeds for rent needs to be pre-booked and we sanitise them daily.

ENTERTAINMENT

ENTERTAINMENT SERVICE

The entertainment service starts on 13/06. The activities will be rescheduled according to the current national and regional regulations. As of now, activities that allow adequate spacing, such as fitness and individual sport, are allowed. In the future, other group activities might be possible, depending on what the local authorities decide.

CHILDREN

Update 16.08. – The baby dance will not take place. Our animation staff has studied activities that can be carried out safely, and we ask parents to participate with their younger children in order to ensure that social distancing is always maintained.

OUR TRAIN

Our train will operate as normal, but we kindly ask you to follow the guidelines on seat allocation.

PLAYGROUND

The playground is open. We recommend parents to supervise very young children to ensure compliance with hygiene regulations.

BEACH AND SEA

THE SEA

Jesolo has been awarded with the Blue Flag, a recognition that is given to beaches with clean water and maximum safety.

SUNBEDS AND PARASOLS

Parasols are positioned so as to guarantee 15 square meters for each umbrella. We advise you to reserve your sunbeds and parasol by calling the beach establishments directly:
Green Beach: greenbeach@jesolospiagge.it+39 0421 961248
Pineta 4: consorzio.pineta4@yahoo.com+39 0421 92324
MareBlu Adriatica: info@marebluadriatica.com+39 0421 92324+39 335 490960

FREE BEACH

You can book your place on the free beach day by day, by downloading and registering on the app J.beach The free beaches which are closer to the campsite are sectors nr. 26c and 26d. Personal equipment (sunbeds, beach towels, deck chairs, etc.) must be placed at least one meter away from the neighbors.

FACE MASK

The face mask should be worn when going to the kiosk or toilet, as well as in situations where the interpersonal distance is less than 1 meter.

SPORT

Individual sports that usually take place on the beach (e.g. rackets) or in the water (e.g. swimming, surfing, windsurfing, kitesurfing) can be practiced in compliance with interpersonal distancing measures. The sport fields for team sports (e.g. beach volleyball, soccer, basketball) will be available from June 25th.

GYM

The use of the gym can be booked at the reception desk, to guarantee a restricted access, and we ask you to follow the following rules:
1- Keep your distance:
at least 1 meter for people while not exercising,
at least 2 metres during physical activity (with particular attention to intense activity)
2- Use clean shoes and towel
3- Disinfect the tools and machines before and after use with the disinfectant provided
4- Do not share water bottles, glasses and bottles, towels

SUPERMARKET

It is mandatory to wear a facemask when entering the supermarket. Here you can find products for personal hygiene and safety, like hand gels.

CHECK-IN

TEMPERATURE MEASUREMENT ON ARRIVAL

The temperature on arrival can be measured, preventing access if the threshold of 37,5 °C is exceeded. However, we ask the arriving guests to be responsible and not to show up at the campsite in case of symptoms such as fever, cough, breathing difficulties. In case of booking you can contact the booking office to move your stay without losing the deposit. Everyone’s health must come first.

CHECK-IN

If you have a booking, please check in online before arrival by accessing the reserved area on the site or the link in the booking email.

GROUPS OF NON-COEXISTING TRAVELLERS

Those who travel in groups with people who do not belong to their families should be responsible and not join in with symptoms such as fever, cough, breathing difficulties.

VISITORS

Visitors are allowed between 8.00-22.00, for each pitch / mobile home in a limited and predefined number, avoiding gatherings and respecting the interpersonal distance of 1m and the use of the mask.

CHECK-OUT

If you have a booking, please complete the payment online before arrival. This will simplify the procedures at the reception, avoiding unnecessary waiting time and people gatherings. The tourist tax will be paid one day before departure. For guests who did not book in advance, we kindly ask you to pay the bill the day before the departure, in order to avoid long waits at the time of leaving.

FACEMASK

The mask should be worn in indoor spaces (e.g. commercial activities, common areas and toilets), and in any case always when it is not possible to respect the interpersonal distance of at least one metre (except for members of the same family/group of travellers). During physical activity the use of the mask is not compulsory. This until new regulations are issued by the competent authorities of Veneto.

RESTAURANT-PIZZERIA

TABLES

Reservations are strongly recommended, as there cannot be more customers inside the venue than there are seats. We placed tables and seats inside the restaurant and on the terrace according to the regional and national regulations for interpersonal distancing.

TAKE AWAY

All menu items are also available for take away, including pizzas and ice creams.

MENU

The restaurant menus are plasticized, so it’s easy for us to sanitise them after each use. We are also preparing the online menu, which can be consulted directly from your smartphone.

FOOD & DRINKS AT THE BAR

Consumption at the bar counter is not allowed. We invite guests to take advantage of the tables on the terrace. There is no extra charge for table service.

FACE MASK

The face mask needs to be used every time you are in public spaces and can be removed only eating or drinking while seated.

HYGIENE

There are hand sanitizing gel dispensers in all access points and at the restrooms.

PITCHES

SAFE STAY

Pitches are delimited by trees and, in some cases, even hedges. They guarantee a space available for each group of travelers ranging from 40 to 75 square meters, ensuring a safe distance. Thus it is possible to enjoy a holiday in the open air and surrounded by nature.

PARKING ON YOUR PITCH

When setting up your tent, campervan or caravan, place the entry door at least 3 mt away from your neighbour’s. Our team member that will accompany you to your pitch will help and give instructions.

CLEANING AND DETERGENCY

Guests are recommended to regularly clean and clean the interior and exterior furnishings on their pitch.

ACCOMMODATIONS FOR RENT

Our staff follows specific procedures for cleaning and sanitizing mobile homes and caravans after each checkout, with certified cleaning products. The linen is treated by a special company that carries out laundry operations with certified products. Natural air exchange of the rooms and the regular cleaning of air conditioning systems is also guaranteed according to standard procedures.

SHARED BATHROOMS

All toilets are cleaned and disinfected with specific products 3 times a day in all their parts. Their structure ensures the natural circulation of air. Dispensers are equipped with a disinfectant soap.